OCBC Great Design Programme
Designer: OCBC Bank (Jin Kang Møller, Leong Huang Zi, Jeremy Ng, Fabian Ng, Huang Wei Ming)
Category: Experience Design
Believing that designing great experiences cannot be the job of one department, OCBC put over 200 business heads and IT managers through an intensive bootcamp in 2018 to equip them to innovate based on deep empathy towards people. Now, many business units are able to improve the effectiveness of their decision-making processes by placing human needs close to heart.