MEX (MINDEF/SAF Employee Experience)

Designer: IBM iX Singapore (IBM Singapore)

Client: Ministry of Defence of Singapore

Category: Digital Design

Project country: Singapore

Project website: https://employees.defence.gov.sg/nshub

MEX reimagines the employee experience at CMPB by unifying seven digital workplace services into a single omni-channel platform. It enables seamless access across mobile, on-site displays, and physical spaces, supporting work on the move while reducing system fragmentation. Designed for accessibility, inclusion, and scalability, MEX streamlines employee interactions and achieved a 92% satisfaction score in usability testing, demonstrating its effectiveness in enhancing productivity and future workplace readiness.

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