MEX (MINDEF/SAF Employee Experience)
Designer: IBM iX Singapore (IBM Singapore)
Client: Ministry of Defence of Singapore
Category: Digital Design
Project country: Singapore
Project website: https://employees.defence.gov.sg/nshub
MEX reimagines the employee experience at CMPB by unifying seven digital workplace services into a single omni-channel platform. It enables seamless access across mobile, on-site displays, and physical spaces, supporting work on the move while reducing system fragmentation. Designed for accessibility, inclusion, and scalability, MEX streamlines employee interactions and achieved a 92% satisfaction score in usability testing, demonstrating its effectiveness in enhancing productivity and future workplace readiness.




