Olivier Soubiele

Head, Service & Experience Design, Standard Chartered Bank

Olivier Soubiele

Olivier Soubiele is an innovator at heart, passionate about products concepts, who sees opportunities in changing everything around us.

His work ranges across industries, lately in finance, and has always focused on understanding users and associated human behaviours. A deep sense of curiosity to question what drives users to take decisions.

After two decades of experience ranging from creating hardware products to services, customer experience to employee experience, from Europe to Asia, he is now focused on developing the business impact of design.

If you want to get him excited talk to him about how we can make the practice of design understood, operationally efficient, sustainable, and impactful.

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