Deputy Secretary, Prime Minister’s Office Strategy Group
Jacqueline is Deputy Secretary in Prime Minister’s Office Strategy Group, which leads and organises the Public Service to develop and implement the strategic priorities of the Government.
She was previously founding Chief Executive of the Government Technology Agency of Singapore, with key competencies in infocomm technology and engineering. As the Chief Executive of GovTech from October 2016 to May 2018, Jacqueline set the strategic direction for GovTech as the key implementing agency of Singapore’s Smart Nation. Under her leadership, GovTech has made good progress pushing digital transformation in the government and economy. This included building key digital infrastructure, such as the Next Generation National Broadband Network, National Digital Identity and Smart Nation Sensor Platform. Jacqueline ensured that the development of such projects took a citizen-centric approach, and used user experience design to create a higher quality of public service delivery.
Jacqueline was instrumental in rebuilding the Government’s engineering capabilities in ICT and smart systems, data science and artificial intelligence, cybersecurity, application design and development, and the Internet of Things. She also led GovTech to strengthen the Singapore Government’s cybersecurity posture and resiliency.
Jacqueline was previously Managing Director of the Infocommunications Development Authority, GovTech’s predecessor organisation, and has held key positions in the Ministry of Manpower, the Ministry of Finance and the Ministry of Defence.